Usability Check List
Sunday, 21 October 2007
Usability Check List
  1. Cognitive model
    1. Goal/Process - Where is the bottle neck?
    2. Website Feng Shui - art and science of goal/user process flow
      1. Design/Color Theory 
        1. neutral vs personalization
        2. warm & cold balance
        3. The zen of eye movement.
      2. ClosetSpace organization - when there are more than 5 choices, use folders, outline, expandable trees.
      3. Tufty Visualization as navigation model (i.e. US map with cold to warm dimension)
      4. Persuasion Architecture and six Sigma (Futurenowinc.com)
      5. Neuro-linguistic marketing - learning before buying, infomercial, and parallel .org website
  2. ClickZ Marketing checklist, i.e. recency, frequency
  3. Nielsen/Norman , Human Factors International Checklist
  4. Section 508 Disability Checklist (Adobe study on web user disability) 
  5. Web analytics model. 
    1. Continuous quality improvement - PKIs, score card management
    2. Serving content based on segmentation - user classification/clusters